Effective Date: October 17, 2025
At TransData Inc., we are dedicated to providing accurate, timely, and reliable delivery of all products and services. This Shipping Policy outlines our practices regarding order processing, shipping methods, delivery times, and related procedures.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders received on weekends or federal holidays will be processed on the next business day.
Customers will receive an email confirmation with order details once payment has been successfully processed.
Shipping Methods and Delivery
We partner with reputable carriers including UPS, FedEx, and USPS for domestic delivery.
Standard delivery typically takes 3–7 business days from the ship date, depending on destination and selected shipping method.
Expedited and international shipping options may be available upon request. Additional fees apply.
Shipping Rates
Shipping charges are calculated at checkout based on the destination, package weight, and selected delivery method.
From time to time, free or discounted shipping promotions may be offered and applied automatically at checkout.
Order Tracking
Once your order ships, a tracking number will be provided by email.
Customers can track their order status through the carrier’s website or by logging into their TransDataInc.com account.
Address Accuracy
Customers are responsible for providing an accurate and complete shipping address.
TransData Inc. is not responsible for delays or delivery failures due to incorrect or incomplete addresses.
Lost or Damaged Shipments
If a shipment is lost or damaged in transit, please contact us immediately at support@transdatainc.com.
We will assist in filing a claim with the carrier and arranging a replacement or refund when applicable.
International Shipping
International shipments are subject to customs regulations and duties, which are the customer’s responsibility.
Delivery times for international orders may vary due to customs processing times.
Contact Information
If you have any questions regarding shipping or order status, please contact our support team:
Email: support@transdatainc.com
Phone: (972) 418-7717
Business Address:
TransData Inc.
2560 Tarpley Rd, Carrollton, TX 75006
